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Guide

How to ask for testimonials, with templates you can copy

Ask for a testimonial right after a clear win, make it take under a minute, ask one specific question and send a single polite reminder. Give people a link rather than a blank email, and tell them where the words will appear.

By the VouchRabbit team. Updated November 3, 2026.

When to ask

The best moment is right after something went well: a project delivered, a problem solved, or a kind message from the client. Waiting weeks lets the enthusiasm fade.

How to make it easy

A blank 'could you write a testimonial?' feels like homework. Send one link to a short form with a star rating and a few lines, and give one concrete prompt such as 'What was the biggest change since we started?'

Template 1: after a delivered project

Subject: Quick favour? Hi [Name], I'm glad [the project] went well. If you have a minute, could you tell me in a couple of sentences what changed for you since we started? Here is a short form: [link]. I would like to share it on my website, and I will only publish it if you are happy with it. Thank you.

Template 2: after a kind message

Subject: Can I quote you? Hi [Name], thank you for your kind note. Would it be alright if I shared it as a testimonial on my website? If you prefer, you can leave it in this short form instead: [link].

Template 3: a gentle reminder

Subject: Re: Quick favour? Hi [Name], just a nudge in case this got buried. It takes under a minute: [link]. No worries at all if you are too busy.

What to do with the answers

Keep them as written, ask permission before publishing anything that came from a private message, and show who said it. Approve only the ones you are comfortable standing behind.

The steps

  1. 1

    Pick the moment

    Ask right after a win while the client is pleased.

  2. 2

    Send a link

    Share a short form with a rating and a few lines instead of a blank email.

  3. 3

    Ask one specific question

    Prompt for the biggest change or result.

  4. 4

    Follow up once

    Send one polite reminder a few days later.

  5. 5

    Publish with permission

    Show the testimonial as written, with the client's agreement.

Frequently asked questions

How long should a testimonial request email be?
Short enough to read in ten seconds: why you are writing, one specific question, a link, and a line about where it will be used.
How many times should I follow up on a testimonial request?
Once. A single polite reminder a few days later is usually enough, and more than that starts to feel like pressure.
Can I use a testimonial from an email a client sent me?
Ask first. With VouchRabbit you can forward the email to your personal inbox address and it becomes a pending review, but you should still confirm the client is happy for it to be published.

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